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Below are the most recent 25 friends' journal entries.
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| Monday, December 28th, 2009 |
customers_suck
[ etherealunreal ]
|
11:39a |
Last week I was waitressing and a woman with a small child happened to be one of my tables. The little girl asked me what my name was, but before I could answer her mother replied; "Oh, you don't have to know her name, she's just a servant." What is this, the 1600s? Current Mood: bored |
customers_suck
[ tane_the_insane ]
|
1:56p |
Still a clerk in a salon, and about to start classes at the Graham-Webb Academy, so soon I will have clerks to boss around. Mwahahahaha! Just one thing that is driving me up the wall with a handful of customers. The same handful, every week. - We are out of "You Don't Know Jacques" OPI color. We have been out. I have explained to you that there is a problem with the shipment, and we haven't gotten any in for two months. (CorporateSuck, that one) I have shown you the comparable browns that have a shade or two difference. You are on the list to be called when we have it in. So when I tell you there is none in the shop, why do you feel the need to insist that if I just look in the cabinets, there will be some? My cabinets aren't portals to to OPI Narnia, I assure you. |
customers_suck
[ seethingheathen ]
|
10:59a |
Go Directly to Jail. Do Not Pass Go.
Corner shop. Assistant Manager of Doom and Sometimes Awesomeness But Not Really. There is a woman who begs outside of the shop, and will use the money she gets from unsuspecting people to come in and buy drug paraphernalia glass Love Roses, aluminium foil, and bicarbonate of soda. She has been told to leave several times, but sometimes she stands where I can't see her to do her begging. Anyway, on to the real WTF, or maybe it's a suck. Either way, it was the most exciting part of my week. ( Got a bit long. ) Current Mood: satisfied |
customers_suck
[ fortifarse ]
|
3:22p |
small witnessed wtf
So I walked to my local Target today to do a return, I was waiting in line w/my MP3 blasting when I heard yelling, so I took out the phones and decided to be nosy. Apparently, a woman was trying to return something that was well past the "30 days" (I thought I heard the word "July", but this was just as I was taking the phones out so I can't be 100% sure.) The part I caught: Crazy Lady: IT IS MY CONSTITUTIONAL RIGHT TO RETURN THIS SHIRT!!! YOU WILL BE HEARING FROM MY LAWYER" *storm out, leaves item to be returned* Attempted return item turned out to be a tank top, so I got to make a corny "right to 'bare arms'" joke and cheer up poor Customer Service lady, at the very least. Nothing like a groan-inducing pun to start the day, right? Lady Liberty came back about 30 seconds later, grabbed the shirt, and stormed back out mumbling under her breath. Current Music: Stuff Reprise - Belt it Ana!!! |
customerssuck
[ al_rants ]
|
9:50a |
|
| Sunday, December 27th, 2009 |
customerssuck
[ drkatie99 ]
|
10:34p |
|
customers_suck
[ teenonfire4lord ]
|
2:31a |
Would you like some cocoa with your photo?
As I've mentioned before, I work at the largest employer in the state of Florida. You know, the one who has a world-famous Mouse for a mascot? Sad to say, I no longer am employed at the largest Mouse-related retail store on Earth. I transferred to one of the resort hotels to do Housekeeping, and basically after 1 horrid month I LET them fire me, in exchange for the ability to be re-hired right away. Miraculously (perhaps even magically?), I WAS re-hired, and now work in a Kingdom of Magic, slinging cash and coins in a Land of Tomorrow. But enough about me. ( I always like my Kodak Photo Paper with a little Swiss Miss... )( Could you do about 10 things for me AND make it snappy? )Overall, I'm overjoyed to be back with the Mouse and thrilled to finally be working inside the Kingdom of Magic...but I know to expect an increase in the amount of sucks and crazies. Oh well, fodder for here, I guess. |
customers_suck
[ willtherebecake ]
|
12:56a |
The problem seems to lie between the keyboard and the chair....
There was a huge influx of people ordering online and having their order screwed up somehow or another....by THEM. This is the one that made me lawl so hard: one guy ordered anchovies (BLACHEWWYUCK) on his pizza, then called and complained that WE screwed up his order and WE purposely did it to piss him off. Long story short, I'll get banned for typing the rest...lol :) Also, ordering pizzas + coupon = mucho discounts. Ordering pizzas - coupon =/= mucho discounts. Yes ma'am, I really do need the physical coupon to give you the deal. And to be quite honest with you, it was another pizza chain that had a 1 large 1 topping pizza for $10, but I'm tired, and I don't feel like arguing. I did get a bit agitated with her, but damnit! She kept INSISTING on another certain deal that I cannot just give out! We have coupons for a free 2 topping large pizza. I just can't give out discounts willynilly. I. NEED. THE. COUPON! FFFFUUUU---- Tiny edit for clarity. |
| Saturday, December 26th, 2009 |
customers_suck
[ umbluemusic ]
|
10:17p |
Today I was working in the bistro, watching customers browse and getting them their cinnamon rolls, hot dogs, and various other items they were picking up in the market. I see plenty of families with their children stroll through. But today, I watched two parents with their child wander and realized that the kid was holding one of our packets of cookies - basically a roll of them - ( like these )( Letting your kids chew on cookie packages and then attempting not to pay for them is not cool ) I seriously felt my brain hemorrhage at the end of that transaction. Just...who does that. Who thinks that would be ok. Just...what. The. Hell. |
customers_suck
[ kisarax ]
|
8:59p |
Dear everyone who cant seem to grasp reading,
There is a difference between 'through' and 'Thursday.' No, for it being so confusing you can't have the coupon discount today. No. You can't. It says it's valid Thursday, December 31st. In the right corner in very large letters it says "NEW YEARS EVE SALE" Today is December 26th. IT. IS. NOT. VALID. Why do we have them out if they aren't valid yet? It's so you people come back when they are valid and spend more money. THAT IS THE WHOLE POINT OF DATED COUPONS. Second. Wilton things HARDLY EVER GO ON SALE MORE THEN 30% OFF. How do I know this? I've worked here since this store opened its doors. You've never seen me before and I just have to be new? The sign on Wilton states. "Wilton HOLIDAY SUPPLIES ARE 50%" That would mean, that special cookie cutter that is in the shape of a x-mas tree, or that red and green sprinkles we only carry at Christmas is on sale. NO, IT DOES NOT MEAN ALL WILTON IS 50% OFF. No, it isn't deceiving. No, it's not false advertising. Do you people even know what false advertising means? Do you know what reading ability and comprehension is? The skill you are lacking. I give everyone the benefit of the doubt and joke about autopilot mode, it's been a long month. You lose this benefit of the doubt when you're mean to me about the 'misunderstanding.' But yet, I smiled through each customer who just HAD to be right today. I think I hate Dec 26th more then Nov 26th. Hah. |
| Sunday, December 27th, 2009 |
customers_suck
[ bunnyhood ]
|
11:27a |
OMG I SHOULD BE IN UR SYSTEM 6__9
so two things 1. I have been at this job since like...late september. 2. when you write a check its POLICY we see your ID/license The system wont even let us continue on if we don't put one in. If you have the number and not the ID/license that wont cut it and we still need to see your ID/license. If not then I have to get my manager to pass it by. 90% of the time he wont let you do it, 10% of the time your spending like 2 dollars and he doesnt care. OR hell check HIS system(that I do not know about and no one told me about, and Ive never been told how it works) thats ONLY AT THE CUSTOMER SERVICE and only he probably has access to it. If you COULD do this every bloody time then (this only ever happened once with me and a customer) then im sure all the cashiers would have been told about it. okay so lets get to the real rant. A lady comes in and she does have her ID, but when I ask for it she does the whole "I shop here ALL the time shouldn't you have it in your system?" speil. Now I understand maybe if you've come through my line a MILLION TIMES (and the people who actually do don't hesitate to show me their ID/license) but HELLO? THIS IS THE FIRST TIME IVE EVER SEEN YOU. and I know you know that I'm new, but the fact you shop here OMG EVERY DAY means I should magically know who you are and your license number. No matter how NEW I am. Im sorry but in my job description they never told me I had to memorize all the regulars account numbers and license numbers. No matter how long I work there. Current Mood: confused |
customers_suck
[ justcloseby ]
|
12:29a |
A short one...
Don't get shitty with me for not speaking your language, when you've made no attempt whatsoever to learn mine. Last I checked, I was the one speaking the official language of this country. I haven't done anything wrong. Enough with the scowling. Oh, and I'm not stupid, either. I'm aware that you're cussing me out even though I don't speak the language you're cussing me out in. Some things are universal. ETA: I apologize if this came off as racist, that wasn't my intent. My issue wasn't with him speaking another language, it was with him getting shitty at me for not speaking his. I can complety appreciate language barriers. A lot of our patrons have difficulties, but there are ways and means of getting your point across - pidgin English, simple mime, heck, I'd even work with interpretive dance. It was more the way he made no effort to communicate whatsoever, then got angry at me for not either speaking his language or reading his mind. I should have made that clearer in the original post but I'm posting this from my iPod lol. |
| Saturday, December 26th, 2009 |
customers_suck
[ slash_puppy ]
|
4:17a |
Finally... the Christmas Music has gone off the air for the next year... Anyway. Blue-shirted sometime cashier where It Means A Great Deal. Dear older couple, Yes, we are aware the road in front of the store is very, very icy. We've got courtesy clerks posted outside warning people to take the long way through the parking lot, because our driveway is solid ice. Telling us that someone is going to fall and die on said ice is just being overly dramatic. We're handling it. Thanks, but no thanks, slash_puppy. Also FFS people, it's SNOWING LIKE CRAZY outside. Could you at least bring back in the cart you took out there so they don't melt snow all over our floors once they're brought in? First snowstorm in recent memory and Texans lose their effing marbles. > Current Mood: drainedCurrent Music: Gigi D'Agostino ~ The Riddle Bla Bla Bla Remix |
customers_suck
[ invaderscythe ]
|
1:01a |
Minor Christmas Eve suck
Recap: Cashier/Self-checkout attendant in Midwest grocery store chain. Dear customers, Yes, people have been asking all day what time we close, it's at 5PM. Saying "that's wonderful, you guys deserve it!" and wishing us the happiest holiday really makes our day. However, dear customers, when we announce half an hour before we are closing soon, please don't try to take your sweet time shopping. We'd like to be outta here right around closing. To the customers who try to walk in our open door (which we were actually about to lock up), please leave. We have about three employees (two of them store managers) telling you to get out, especially since it's after 5 and we'd like to go home to celebrate the holiday with our family and friends. Saying "but I just need this ONE thing" or "I NEED cigarettes" is not going to cut it. If you REALLY need cigarettes, there's still about a dozen gas stations open, go to them. Thanks for your time, ![[info]](http://l-stat.livejournal.com/img/userinfo.gif) invaderscythe |
| Friday, December 25th, 2009 |
customers_suck
[ brassdollfin ]
|
11:21p |
You say you're not, but I think you are.
You know it's going to be a bad transaction when someone starts bitching the moment they walk up to the counter. This past week, at your friendly local long-distance train station, a real treasure of a man walked up to the ticket counter. On a relevant side note, we are located on the second floor of the building. The sign when you enter the building says "(RRCompany) 2nd Floor" with an arrow that points up the stairs. ESJ = Entitled, Selfish Jerkwad Me = Ticket clerk of Awesome :P ESJ: You know, you guys should really have a sign that you're open. Me: *boggles* Huhwha? ESJ: The window downstairs is all locked up. The window that says Ticketing. Me: Oh, you mean the bus counter? ( Part the first, in which ESJ proves himself inobservant of our copious signage )ESJ: Well I couldn't find it and I'm not stupid. Me: *trying very hard not to contradict him on that* So, do you have a reservation? ( Part the second, in which ESJ's $2 discount is more important than my job, apparently. )Really?? That kind of temper tantrum over less than $2? Dude, grow up. I'm pretty sure keeping my job is going to win between that and your $2 discount. Just count yourself lucky you came on a day that I was working, and not one of the grumpy old curmudgeons who would yell right back at you. Edited to close italics XD |
| Saturday, December 26th, 2009 |
customers_suck
[ gumnut_girl ]
|
4:16p |
Just a small boxing day WTF
I wear a red shirt at a department store in Australia. I had the glorious shift in the middle of the day, which meant I didn't have to open or close, just walk around keeping the place clean, and deal with crazy people. We have a deal in men's wear for selected jeans or shorts for $15 a pair. I had to explain to a man multiple times that it was $15 for A pair of jeans or shorts, not for a pair of a pair of jeans or shorts. After each explanation of "It's $15 for one pair" he would reply "yes one pair, two!" I got a little irritated with having to repeat myself over and over but think it's just completely amusing! |
customers_suck
[ doubledgedsword ]
|
4:00a |
Electricity + water =/= good service
More suckage from the game speciality store in Ireland! We were open on Christmas Eve until 5, and it had been a steady flow of crazy busy-ness all day long. At one point, the till queue snaked around the shop and out the door, and we had to get centre security to watch the queue and make sure nobody nicked anything. I was prepping the queue, i.e. wearing a Santa hat, thanking custies for being so patient, and asking what the wanted. Because nothing is out "live" on our shop floor (we either have demo/dummy boxes or live product if it's under €25) the staff have to fetch everything and bring it to the tills. At Christmas, this can make things slow, so we had all our tills running and every spare member of staff working on prepping the queue. I noticed one customer had a bix cardboard box with him, and thinking he wanted to trade in an old console, I approached him. (See my first game store suck for why I hate trade-ins! ) We have to test EVERY console that comes in, due to the fact that we will be selling them on. I will now transfer you to the Department of Script Format for easy suck shareage! FEATURING AN ALL-STAR CAST OF:
Me: Game Slave! TIG: Trade-In Guy! SSA: Senior Sales Assistant! SM: Store Manager! IXB: Innocent X-box 360 Elite ( It's better than a Christmas Pantomime... )Edited to add an LJ cut! Current Mood: awakeCurrent Music: Road Crew - Motorhead |
| Friday, December 25th, 2009 |
customers_suck
[ __saxeh ]
|
6:06p |
Merry Christmas!
Hello, i'm a first time poster, long time lurker. Thanks for all the entertainment you provide! Anyway, I work at a certain petstore that is pretty "smart", as a petcare lead (fish, birds, small animals, yadda yadda). I absolutely love my job, minus the bad customer part. So far this year not THAT many customer sucks, however, I am really looking forward to the ones i'll surely get tomorrow - the day after christmas. I don't really know if this is such a big day for other retailers, but for petstores, it is. Before Christmas, customers buy all the animal habitats, equipment, so on so fourth, and then plan to come back with their children the day after Christmas so they can pick out their animal. With the exception of some that think buying their animal 3 weeks ahead of time and keep it in a closet until Christmas is fine, but this isn't about them.. So the standard day after christmas suck consists of: 1) Parents with a hoarde of children that don't really care where their children are or what they do, come and terrorize our animals by sticking their hands in fish tanks and pounding on the habitats. When politely told "Sweetie, the animals are really scared and need to rest right now, can you make them happy by not hitting the glass?" They act like you kicked a puppy, and cry to their parents what a horrible person you are for telling them to stop. 2) Parents yelling at me because they can't find their child. Yes I can page for them, but I have no idea where your child is, I believe that is your job as a parent.. According to you I should apparently know where every child in the store is. 3) God forbid if we sell out of a certain animal, or if we simply don't carry it. You say that we should have an unlimited supply of hamsters, and that we should never sell out. You finally realize this (if you do), then proceed to make me call every store in your district, asking them if they have the said animal.. While I have 10 customers waiting for service at the fish wall, and various other habitats. 4) When presented with the questions: "How large is your fish tank?" "How long has it been set up?" we are asking you this so we can place our fish in an appropriate home, and make sure you have the best experience with your fish as possible. No, we are not criticizing you. If you have an unfit habitat, or refuse to answer these questions, we deny you our 14 day guarantee.. What does that matter? You said you've been keeping oscars (big, dirty fish) in 5 gallon tanks for 20 years, and they've all lived a "LONG" time (1 week is apparently a long time). I mean, you of all epic fishkeepers shouldn't need a 14 day guarantee. Right? But you're yelling at me for refusing it. 5) When selling a dwarf hamster I warn you that they have a tendency to bite. That's fine with you, and you say you don't care if it bites. Then you proceed to return the hamster the next day, since it miraculously bit you. 6) Yes, there is a Target next door, please don't leave your children here to go to Target. We are not your babysitter. 7) Yes, other customers are here, they do exist, and they do need help. Please, be patient. |
customers_suck
[ tabbykat13 ]
|
6:41p |
Witnessed suckage (Now complete with extra WTF!)
BG: I work as a retail wench in a fairly new clothing company that's owned by a HUGE clothing retailer. Let's just say our initials have an M and an O in them. Now, our mall hours, due to the holidays and whatnot, are significantly altered to handle the customers. At the time of this suckage, we were open until 11pm (as opposed to our original 9:30pm). So after we finally get all the customers out of our store and close the gates, we're in the process of cleaning, counting the tills, etc. At around 11:20, we get a phone call. Usually, after we close, the only people that call are family members or friends calling to check up on us or make sure we're home on time, whatnot. This night was soo not the usual. ( Begin the crazy! )tl;dr - If we say we can't ship outside the continental US, we aren't saying that just to ruin your holiday. And if you can find it online and they'll ship to you? Why did you call us?! |
customers_suck
[ southern_hills ]
|
5:31p |
You want it ready when?
MINOR SUCK IN LETTER FORM Dear Madame, Thank you so much for ordering sandwich platters 3 days early even though only 24 hours notice was required of you. Thanks even more for paying in full right then without even being asked. I assure you it would have been ready the afternoon of the 24th for you to come pick it up just as you requested. But it sure was inconvenient for you to show up at 9:45 am Christmas Eve, 15 minutes before the store even opens, asking for your order. Saying you wanted to beat the crowd of last minute shoppers in the area wasn't anyone elses problem but yours, considering YOU chose when you wanted the order to be ready. The last time I checked, afternoon usually means some time after 12 p.m. The baker, my S.O., is so sorry he waited until that morning to prepare your bread with plans for assembling your order by noon, just so everything would be fresh when you came to get it. Next time he can bake it the day before and leave it sitting around for at least 12 hours in case once again you decide to pick everything up earlier than you tell him you will. No Love, Me Current Mood: lazyCurrent Music: GLEE Soundtrack # 2 |
customers_suck
[ dellasera ]
|
3:26p |
Sex!!
Look, I know that the soft candlelight, fine wine, and gourmet cuisine at your local Wafflehouse can really set the romantic mood. Really, I do. It's late, your motel room is a whole 50 feet away (up a hill even!), and that bitterly cold Alabama winter outside can knock that boner down to size quicker'n you can say "Sheeit." But this is the time of year when it's important to remember the less fortunate, which includes everybody who hasn't yet found their One True Love. Remember, not everybody is getting the Applause laid tonight. Please also remember: 1. The condom. 2. Your panties. 3. The fact that there is no such thing as a subtle handjob under the table. We can see you. 4. There are other drunk people waiting for the bathroom, and they have to pee/poo/spew. For the lovachrist, git 'er done and get out. 5. Ass marks on the mirror = super classy. This is Alabama, there is no public transportation, I know you have a car. The parking lot is --> that way. Seriously, do I come to your office/store/construction site and screw on your desk? I kind of really want to now... . . . ...speaking of carnal urges and those who can't or won't control them-- I know I'm hot. And by hot, I mean under 40, female, and in possession of all my own teeth. (no offense to those into older women and/or gumming) I understand that it's 3am, you're lonely or whatever, and the fact that I'm paid to smile at you and bring you food can make it easy to confuse friendly conversation with flirting. But it is not friendly, funny, or legal in any state for you to: 1. Touch me in any way. I have a name, thank you very much, and it is "Excuse me." 'I was just grabbing your shoulder to get your attention!' NO! 'All the other girls like it. You must just not want a tip' BAD! 'What's wrong with a friendly pat on the behind?' So... many... things... 2. Invite me to blow you in the bathroom. Again, super classy. 3. Offer me money to have sex with you. Then again, I may have misinterpreted "Hey baby, I got eighty dollars for you" with a suggestive head-tilt towards your truck. Not sure what eighty dollars gets you these days, but from me it gets an EW EW EW look and your check. "But I wasn't done!" Basically I told him to get out or I'd report him. 4. Threaten not to pay for your food unless I give you my number. Cause it's so. damn. hot. when guys try to coerce me into giving out personal info. And threaten to steal. Usually though, I'd just pull out my best antipickup line ever: "I'm seventeen" and that would be the end of it. |
| Thursday, December 24th, 2009 |
customers_suck
[ singingmoon ]
|
8:54p |
It's not a huge suck by any means, but when the store I work in closes just one day a year, I don't think customers have much room to complain because we are not open on Christmas Day. Also, cursing at employees when they inform you that the store is closing at 6 PM and that they can not come into the store is unacceptable. And, to the individual who asked if he could go in the store via the other entrance.... No, both entrances were locked at six sharp, except for one so that employees could leave. Oh, and lest I forget, I remember staring blankly at the woman who protested loudly that a store that is open 24/7 should not close for any reason at all. Not even taking into account the fact that employees have lives and families, and might even want to celebrate the holidays with said family. All of that being said, I hope that everyone here has a wonderful holiday. |
| Friday, December 25th, 2009 |
customers_suck
[ stangerine88 ]
|
12:35a |
Holiday Sucks From Behind the Deli Counter
1. I made over twenty sandwich trays in seven hours, lady. No, I can't just 'pull something together for you since it's Christmas Eve.' Oh, why is she getting a bunch of party platters and you're not? MAYBE BECAUSE SHE ORDERED THEM THREE WEEKS AGO. 2. To the lady who ordered a tray for Wednesday and CANCELLED it, no we can't make you another one today. You cancelled- that means we marked down the price of your already made tray and sold it yesterday. Stop calling back, talking to each of my co-workers, trying to con someone in making you a last minute tray. 3. Dude, when I say 24 hour notice that doesn't mean I'm making you a tray. It means it sucks to be you. The correct response when I say "Sorry but you need to pre-order your tray 24 hours in advance" is NOT "So what time can you have it for?" 4. My co-worker does not talk too much just because you had to wait in line. She's GREETING her customers- the four who showed up before you. It is not her fault they're ordering a lot of cold cuts. Telling me that she's too much of a chatty bitch only makes me smile and point out that she has excellent customer service and that Head Office loves her. 5. My OTHER co-worker is not being rude if he asks who's next and you don't speak up. See the line-up behind you and the people on the side waiting to get their trays? We're BUSY. You can't expect him to remember the exact order everyone lined up in. 6. Just because I am in the line for the self-check out while dressed in my uniform doesn't mean you can push your OVERFLOWING shopping cart in front of me and cut in line. Dont give me a dirty look when I point out that I am next either- you look like a douche. |
| Thursday, December 24th, 2009 |
customers_suck
[ kisarax ]
|
8:50p |
:|
Dear lady. Yes, we are out of a popular item just to specifically inconvenience you. Yes, we just purposely sold out of them since Black Friday...just to inconvenience you. No, we can't make one just pop in under your tree. Did you figure trying to buy a POPULAR ITEM ON CHRISTMAS EVE AN HOUR AND A HALF BEFORE CLOSING IS A BIT RIDICULOUS? Please be trying earlier! Like say, SEPTEMBER. Everyone else ordered theirs before you, they will get them before you. Yup, you do have to wait in that black friday line sometime just so you get the item you want. Throwing a fit will not get you the item. We offered you a special order at the sale price. Our advertisement states that all stores have a limited quantity. It's not false advertising. |
customers_suck
[ talianthala ]
|
7:04p |
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